Malaysia's interior design industry has a trust problem. Here's how we're different.
Deposit-and-disappear contractors, half-finished renovations, designers who were never properly registered — these stories are common enough that many homeowners delay renovating altogether just to avoid the risk. Billy Yeap started Inzterior to be the opposite of that.
Every project runs on a written contract before a ringgit changes hands beyond a small design deposit. Payments are staged to match actual progress — you pay for what's been built, not what's been promised. The studio operates under the registered business Istory Design Studio (SSM Reg. No. SA0647003-M), trading publicly as Inzterior — a real, registered business with a real address in Horizon Hills, Iskandar Puteri.
Five things every client gets, no exceptions
A Written Contract
Scope, materials, and timeline are documented before any work begins beyond the initial design deposit — no verbal promises.
Staged Payments
A small deposit starts the design phase. Further payments are released only against completed milestones — you never pay in full for work that hasn't happened.
Progress You Can See
Photo and video updates at every milestone, not just a single reveal at the end.
A Defects Warranty
A fixed warranty period after handover covers workmanship issues — the project isn't "done" the moment you pay the final invoice.
A Real, Registered Business
SSM Reg. No. SA0647003-M and a real studio address in Horizon Hills, Iskandar Puteri — not just a Facebook page and a WhatsApp number.
Design should serve how you live, not the other way around
Function First
A beautiful room that doesn't work for your daily routine isn't good design — we plan for real life before we plan for looks.
Transparent Process
Itemised quotes, clear timelines, and one point of contact from concept to handover — no vague scopes or hidden costs.
Built for Malaysia
Climate, space constraints, and local sourcing shape every recommendation — not imported templates that don't fit the context.